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Job Description:

Job Summary:

This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. He/She performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.

Job Description:

• Monthly analysis of ledger and share the feedback to the Team Lead/assistant Supervisor for the collectable and non-collectable portfolio.

• Ensuring that invoices are timely submitted at customer end to payable department so that payment to be collected within credit terms from invoice submission. 

• Regular updating on unaccounted NEFT, UNA, UNI, Unaccounted etc.

• Effective Credit verification before any account gets activated.

• Advise withdrawals of credit facilities to customers who have exceeded predetermined credits limits.

• Updating clients about their credit limits and taking appropriate action against the defaulters as per the credit policy.

• Sharing the dunning letters to the clients regularly for close follow up

• Regular and persistent follow up on major accounts

• Planning, setting and advising payment collection strategies to Collection Executives to make smooth collection of outstanding payment.

• Sharing TDS Certificates, Balance confirmation letters, etc to management as and when required.

• Visiting customer for reconciliation issues.

• Highlighting cross function of any disputes raised by the customer and ensure follow up is done accordingly.

• Visiting customers as and when required to understand customers concern and timely actions are taken.

• Regular visits to 90+ accounts to ensure enough pressure is created and they are on top of it.

• Preparing BAA’s so that the CN’s can be issued to customers.

• Highlighting Non collectable cases to sups so that Legal notice can be sent to those customer.

• Highlighting legal customers to Sups if the payments are still not collected so that it can be shared with 3rd part collection agency for further follow up

• Providing feedback and all the required documentations as and when litigation is filed.

Employee Type:

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